Doubletree By Hilton York, York - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

St Maurices Road, York, United Kingdom, YO31 7JA

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two Room Family Room

Max:

4 persons

39 m²

Bed options:

2 Single beds

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Duplex Double Room

Max:

2 persons

13 m²

Bed options:

1 Double bed

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Deluxe King Room

Max:

2 persons

21 m²

Bed options:

1 King-size bed

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Getting around

A guide to all available transportation options

City Centre

York400 m

Airports

Leeds Bradford (LBA) 51.1 km

Doncaster Sheffield (DSA) 63.2 km

Train

York Railway station 1.2 km

Bus

Bus stop 1.1 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

GBP 25 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Sun terrace

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

St Maurices Road, York, United Kingdom, YO31 7JA

Map view

street view

St Maurices Road, York, United Kingdom, YO31 7JA

City landmarks

Museum

National Railway Museum

1.6 km

York YO1 7HBEngland

York City Walls

1.1 km

Museum

Jorvik Viking Centre

760 m

Museum

York Castle Museum

600 m

Tower Street

Clifford's Tower

1.1 km

Museum

Yorkshire Museum

900 m

Public Building

York Guildhall

670 m

entrances on Museum St & Marygate

York Museum Gardens

890 m

12 Clifford St

The York Dungeon

900 m

Museum Gardens Museum Street

The Hospitium

670 m

St. Leonards Place

De Grey Rooms And Attached Gates

640 m

Square

Saint Helen's Square

670 m

Event hall

Jacobs Well

1.3 km

Church

Priory Church of the Holy Trinity

1.3 km

Gallery

York Art Gallery

1.1 km

Church

Church of St Mary Bishophill Junior

650 m

Church

St Denys's Church

1.1 km

Museum

Merchant Adventurers' Hall

720 m

Nearby

Church

York Minster

290 m

Museum

York's Chocolate Story

470 m

Church

St Wilfrid's Catholic Church

590 m

St. Anthonys Hall Peasholme Green

Quilt Museum and Gallery

320 m

Event hall

Merchant Taylors Hall

270 m

Square

Kings Square

200 m

Goodramgate

280 m

Event hall

Saint William's College

330 m

York YO1 8BL

St. Crux Parish Hall

480 m

Shopping Area

Stonegate

520 m

Gallery

The New School House Gallery

240 m

Treasurers House Minster Yard

Treasurer's House

460 m

Restaurants

Little Italy

150 m

12 Goodramgate

Ambiente Tapas Goodramgate

160 m

14 Goodramgate

The Viceroy

150 m

26 Monkgate

Wheldrakes

150 m

5C Goodramgate

Roberto Authentic Italian Gelato

140 m

3A Goodramgate next to Monkbar

The Royal Oak

200 m

18 Goodramgate

Bengal Brasserie

210 m

21 Goodramgate

La Bottega

210 m

23 Goodramgate

Bombay Spice

340 m

58 Goodramgate

Reviews and Ratings

Feedback from previous guests about their experience.

56%

enjoyed the hotel and would happily stay again

5.6/10

Guest rating

Rooms

6.0

Location

8.6

Service

6.2

Dining

5.8

David

United Kingdom, March 2025

5.2/10

I recently returned from a lovely weekend at the Doubletree by Hilton York. The staff were incredibly warm and welcoming from the moment I checked in, and the complimentary warm cookie was a good touch. The breakfast had a great variety of options, and my room was clean and cozy, although a tad on the small side with some minor upkeep needed. Overall, I would highly recommend this hotel for its excellent location and friendly service.

Rooms

8.0

My room was clean and well-presented, with a comfy bed, although it was a bit small and had some cosmetic marks that needed attention. The layout felt odd with no plug near the mirror for the hairdryer, but the powerful shower experience made up for it.

Service

9.0

The staff throughout my stay were attentive and friendly, making for a pleasant experience. They promptly addressed a minor issue I had with the TV in my room, reflecting their great customer service.

Location

10.0

The location is fantastic, just a short walk from the city walls and main attractions like York Minster. I appreciated how convenient it was for sightseeing, enhancing my overall stay.

Dining

7.0

Breakfast offered ample choices and was of good quality. While my dinner experience was enjoyable, I found the restaurant prices a bit steep and could sense inconsistencies in the dining experience.

Facilities

7.0

The hotel had good amenities and facilities, including a lively bar area, but parking charges of £12 felt excessive given the overall room rate. It would have been helpful to know about the parking availability when I booked.

Philip

United Kingdom, February 2025

6.8/10

I recently stayed at Doubletree By Hilton York and had a mixed experience. The location is fantastic, just a short walk from key attractions, and the breakfast options are decent. However, I faced some issues with service responsiveness and lacked basic amenities like enough cups and towels for my group. Overall, it was a decent stay, but not without its frustrations.

Rooms

6.0

I had a family room that was spacious and clean, but it lacked sufficient towels and tea supplies for all of us. The room decor was nice, but some amenities were missing.

Service

5.0

Some staff were friendly and helpful, especially the ladies at reception. However, I found the men at the front desk less engaging and slow to respond to requests.

Location

8.0

The hotel is perfectly situated in the heart of York, making it easy to explore local attractions like the Minster. This is definitely a highlight of my stay.

Dining

6.0

Breakfast was enjoyable thanks to the variety on offer, but the service was a bit lacking in terms of clearing tables and replenishing food quickly.

Facilities

7.0

The hotel offers solid facilities and the bar area looks nice, though I didn't get a chance to check it out. It felt well-managed overall.

Avery

United Kingdom, January 2025

5.4/10

My stay at the Doubletree by Hilton York was a mix of positives and negatives. The location was fantastic, with easy access to York Minster and other attractions. However, the room I first received was quite dated and noisy, and the layout was confusing and not suitable for those with mobility issues. Dining experiences varied greatly, with excellent breakfast options but a frustrating dinner service that left something to be desired.

Rooms

6.0

My assigned room was dark and noisy, plus it had some maintenance issues like a poorly supported towel rail. After switching rooms, I found the second one much smaller and also noisy, thanks to sounds from the nearby garage. I was also disappointed with the cleanliness, noticing stains on windowsills. Overall, not what I expected for the price.

Service

6.0

The staff were friendly and helpful, particularly at reception, which made my check-in experience smoother. However, service during dinner was lacking, as I had to wait a long time to be acknowledged and served in the bar.

Location

8.0

The hotel is ideally located just a short walk from the city center and major attractions like York Minster. This made exploring the area very convenient.

Dining

6.0

Breakfast offered great variety, and the quality was good. However, with dinner, I faced major issues with slow service and lack of available items on the menu. It was frustrating to have such an inconsistent dining experience.

Facilities

6.0

The shared areas were well-maintained, and I appreciated the prompt resolution of issues like room changes. However, the lack of adequate parking on-site was a hassle, as I needed to find a nearby facility after arriving.

Craig

United Kingdom, December 2024

5.2/10

I had high hopes for my stay at the Doubletree By Hilton York, especially given its great location just outside the city walls. However, I encountered some issues that dampened my experience. While the staff were friendly and the breakfast options were good, the noise from the floorboards and the heating problems in my room were quite disruptive.

Rooms

5.0

The room was clean and had good amenities, but the floorboards creaked intensely, which made it hard to relax. It overlooked a busy road, contributing to the noise throughout the night.

Service

5.0

The staff were friendly and tried to be helpful, but the response times for room service were slow, and I experienced some delays with responses concerning charges after my stay.

Location

9.0

The hotel’s location was perfect for exploring York, sitting just outside the city wall and a short walk from attractions like York Minster. It made getting around the city very easy.

Dining

5.0

Breakfast was decent with a wide variety, though I found it was only lukewarm both mornings. Room service also took longer than expected during my stay.

Facilities

5.0

The hotel offered good facilities, but my overall experience was marred by maintenance issues, like the heating not working properly and delays in service. Also, I noticed trays from room service were left outside my room for an entire day.

Jackson

United Kingdom, October 2024

5.4/10

The hotel had a fantastic location just a short walk from the city center, which I really loved. However, my experience was hampered by the room's lack of space and cleanliness issues. Despite some friendly staff interactions, breakfast was a mess and left me a bit frustrated. Overall, I had a decent stay, but things could definitely be improved.

Rooms

5.0

My room was cramped and struggled with cleanliness, with marks left from previous guests. The bed was okay, but the pillows were too hard, and I never got the softer ones I asked for.

Service

6.0

Staff were generally friendly and helpful, but the breakfast service was seriously lacking. I had to wait far too long just to get seated.

Location

8.0

The location was a huge plus, right next to the city center and all attractions. I really enjoyed being able to walk everywhere.

Dining

5.0

Breakfast had decent options but was disorganized and items ran out quickly. It would've been better if they had a more structured process.

Facilities

5.0

Facilities were okay, but my room lacked a fridge and I had issues with heating. A few minor amenities could really enhance the experience.